Frequently Asked Questions

We offer sizes XS through XXL for most items, with some products available in 3XL. Our size guide provides detailed measurements to help you find the perfect fit. If you're between sizes, we recommend sizing up for a more comfortable fit.

Standard shipping takes 3-5 business days within the continental US. Express shipping (1-2 business days) is available for an additional fee. International shipping typically takes 7-14 business days depending on your location.

We offer a 30-day return window for unworn items in original condition with tags attached. Returns are free for US customers. International returns are subject to shipping costs. Sale items are final sale unless defective.

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. All international orders are subject to customs duties and taxes, which are the responsibility of the customer.

Most of our items are machine washable in cold water. We recommend using a mild detergent and avoiding fabric softeners. Tumble dry on low heat or hang to dry. For specific care instructions, check the care label on each item.

Many of our outerwear pieces feature water-resistant or waterproof technology. Look for items labeled as 'waterproof' or 'water-resistant' in the product description. These items are treated with DWR (Durable Water Repellent) finishes.

Yes! Once your order ships, you'll receive a shipping confirmation email with your tracking number. You can also visit our order tracking page at /orders/track and enter your email and order ID to see the latest status.

If your item arrives damaged, please contact our customer service team within 48 hours of delivery. Include photos of the damage and we'll arrange for a replacement or refund. We cover all return shipping costs for damaged items.